1. What's the ice shape produced?  

Granular ice, Flake ice, Crescent ice, Cube ice, Bullet ice, Block ice, ice cream machine ect.

2. What capacity do you have?

Regular Stock Model: Granular ice: 60kg, 80kg, 100kg, 150kg, 200kg, 300kg, 400kg, 500kg, 600kg, 1000kg.

Flake Ice: 200kg, 300kg,400kg, 500kg, 600kg, 700kg, 800kg, 1T, 1.2T, 1.5T, 2T, 2.5T, 3T, 5T, 10T, 15T, 20T, 25T, 30T

Cube Ice: 70kg, 80kg, 100kg, 120kg,150kg, 180kg, 200kg, 230kg, 270kg, 320kg, 360kg, 460kg.

Also can do customized based on detail needs.

3. What's the warranty?

One year international warranty, lifetime technical support.

4. Are you the factory?

100% real manufacturer with more than 18 years experience, do OEM & ODM for some famous company with more than 10 years

experience, and have countless customer cases.

5. Shall I have the factory visiting?

Sure, welcome any time, video visiting also welcome during the flu period.

6. What is the delivery time?

In general, regular models are in stock. Multiple warehouses across the country can be shipped at the same time. The sample order

can be sent out within 3~5 days. 5~10sets, can send out in one week. More than 10sets, need around 10~15 working days.

7. Can we put our own logo on the machine?

Sure, we can do OEM for you. ODM also is welcomed

8. Is sample order available?

Yes, samples is available, but the sample cost and postage charge is on buyer's account.